Université Laval provides a broad range of services to help you out. Personal items to lend, laundry, phones, common areas, storage—the list goes on. Just ask!
Regular and campus mail services are provided as well as parcel pickup and registered mail.
Residence should take certain precautions to avoid overloading outlets and protect electronic devices.
The Service des résidences will store your stuff free for the summer and other periods as well. Some restrictions apply.
Regular housekeeping for common areas is covered by the Service des résidences. Residents are responsible for cleaning their own rooms and public areas. See Resident Services if you have any questions.
Inspections and professional services subsequent to an insect pest report are provided to residents free of charge.
Location Polar rents household appliances and equipment in residence.
Your residence team leader has a variety of household items you can borrow free, including hand trucks, vacuum cleaners, mops and buckets, irons, small tools, light bulbs, etc.
Certain rooms are set up for people with reduced mobility. Each has a complete ensuite bathroom for the same rent as a standard room. Some restrictions apply.
All residences have self-serve printer devices for printing, scanning and photocopying.
The campus is covered by an open-access wireless network. Ask about connecting to it when you arrive.
Recycling stations are located in every part of the campus for sorting and disposing of waste in an environmentally responsible manner.
All the residences have study halls, which are always open and exclusively for study purposes.
Each of the residences has a lively, laidback games room fully equipped for fun, friends, and relaxation.
Reception rooms are available at no charge for personal get-togethers, but must be reserved in advance.
A music room with a piano and music stand is available on reservation for voice or instrumental practice by residents.
There are a number of parking lots on campus, some of which are reserved for residents. Check rates and permit zones.
Your room has a connection for basic cable. Available channels: CBC, Télé-Québec, TV5, Radio-Canada, TVA, V-Télé et Global.
PEPS has great facilities for your favourite athletic activities or just for working up a sweat.
Université Laval has an online carpool platform to help with your daily commute or for long trips.
The wide variety of on-campus food services has something to satisfy all appetites, needs, and lifestyles—count on it.
There’s a clinic near the residences, in Pavillon Maurice-Pollack. Other health services are also available on campus.
The campus is integrated into the RTC (Réseau de Transport de la Capitale) transit system. Buses between Université Laval and the city centre run every five minutes at peak times.
Down the street from the campus are big shopping malls with major department stores, grocery stores, restaurants, and smaller shops.
Fees are charged for certain infractions and supplementary services. Such fees are subject to change without notice.
|Kitchen locker lock (replacement)||$25|
|Room key (replacement or missing on departure)||$75|
|Building acces key, card or chip (replacement or missing on departure)||$10|
|Mailbox combination (change)||$45|
|Computer help||$45/hour (30-minutes minimum)|
|Bedding||Purchase: $120 |
Loan (1-month maximum): $50
|Penalty for altering furniture without permission||$50|
|Opening room (2nd and subsequent occurrences)||$10|
|Removal of objects from sink drain||$55|
|Removal of object from elevator shaft||Regular hours: $55 |
Outside regular hours: minimum $220
|Reception room, on reservation||$60 deposit + rental charges if applicable|
|Change of room||$85, subject to authorization|