Université Laval
Service des résidences

Internet

Reliable high-speed wireless Internet is available in all rooms.

Campus wireless network

All Université Laval students have automatic access to the university’s wireless network . This free service is provided by la Direction des Technologies de l'Information. It is designed for course and teaching related communications.

Speed can vary with the number of users on the system.

For eduroam2 wireless network configuration (in french) .

Procedure

For residents who have a game console or smart TV, it is possible to connect these types of devices to the UL_Visiteur_Guest2 wireless network by removing the speed limit for connecting devices to this usually speed-limited wireless network. 

To do so: 

  1. Provide us with the device's "wireless" MAC network address, which is usually found in the settings page, for example, take a picture of the screen.
  2. Contact us at soutien@sres.ulaval.ca with the information, please. You will be notified by email when the registration of your device with UL_Visiteur_Guest2 wireless network is completed.
  3. When you receive the confirmation of registration email, attempt to connect the device to the UL_Visitor_Guest2 wireless network to confirm its Internet access is functional.

Contact us at soutien@sres.ulaval.ca to obtain additional information about this procedure.

The device registration with the UL_Visiteur_Guest2 wireless network is offered free of charge as well as access to the UL_Visiteur_Guest2 wireless network.

Wireless Adapter

For desktop computer users that don't have a wireless network connection option, it's necessary to consider purchasing a wireless adapter that allows connection to the eduroam2 wireless network. USB or PCIe adapters are available at reasonable prices, depending on your needs. Access to the eduroam2 wireless network is offered free of charge.

Contact Us if you need examples or additional information on this topic.

To be avoided

In order to ensure residents of the Residence Service have the best possible Internet accessibility via the wireless network provided free of charge by Laval University, we remind you that using a router or wireless repeater is prohibited by the Règlement sur l'utilisation responsable des technologies de l'information de l’Université Laval (PDF) (In French), line 4.2, article 3:

  • 4.2.3   Les membres doivent agir de façon à ne pas nuire à l’accessibilité et à la performance des technologies de l’information de l’Université.

A personal router may be used with management approval only, and subject to certain technical restrictions. Contact us for more information.

Configuration

For assistance with wireless configuration, here are possible solutions (all in French):

 

Wireless network performance from your room

If you find the wireless network performance inadequate for your academic activities from your dorm room, but it seems adequate for the same tasks with the same device elsewhere on campus, please contact us and we will be happy to help.