Internet
Reliable high-speed wireless Internet is available in all rooms.
Campus wireless network
All Université Laval students have automatic access to the university’s wireless network. This free service is provided by la Direction des Technologies de l'Information. It is designed for course and teaching related communications.
Speed can vary with the number of users on the system.
For eduroam2 wireless network configuration.
For the wireless network connection of a game console, a TV or any other type of device for which the connection does not work with the eduroam2 wireless network, know that it is possible to do it quite simply with the UL_Visiteur_Guest2 wireless network.
For the wireless network connection of a desktop computer to the eduroam2 wireless network, please note that you can find reasonably priced USB or PCIe adapters from your preferred vendor which will enable your device to connect to the eduroam2 wireless network successfully.
Please contact us for more information.
Using a wireless router or repeater
In order to ensure residents of the Residence Service have the best possible Internet accessibility via the wireless network provided free of charge by Laval University, we remind you that using a router or wireless repeater is prohibited by the Règlement sur l'utilisation responsable des technologies de l'information de l’Université Laval (PDF) (In French), line 4.2, article 3:
- 4.2.3 Les membres doivent agir de façon à ne pas nuire à l’accessibilité et à la performance des technologies de l’information de l’Université.
If the performance of the wireless network seems inadequate in your room for your academic activities, contact us, we will be happy to look at it with you to try to find a solution. We are here to help you. A personal router may be used with management approval only, and subject to certain technical restrictions. Contact us for more information.
Cabled Internet
Cabled Internet service is no longer available for new subscriptions.
Imminent end of cabled Internet service in residences
We are currently finalizing the implementation of the eduroam 2 wireless network in the four residence halls. Once the coverage review process is complete, the decommissioning of the cabled Internet network is expected to follow shortly. As previously announced, all cabled Internet subscribers will be notified at least 30 days before the scheduled decommissioning date. From then on, the only Internet connection options offered in residences will be via the wireless network, either eduroam2 or UL_Visiteur_Guest2 for guests and individual devices.
Transition to Wireless Internet
To prepare for the end of cabled internet service in residences, we encourage you to use the eduroam2 wireless network now. This network is offered free of charge and often offers performance equivalent to or even better than wired internet service. This transition may require some adjustments depending on your network usage:
- For residents who have a game console or smart TV, it is possible to connect these types of devices to the UL_Visiteur_Guest2 wireless network by removing the speed limitation for connecting devices to this usually speed-limited wireless network. By doing so, the performance of the UL_Visiteur_Guest2 wireless network becomes equivalent to or even better than the wired Internet network.
- For users of a desktop computer that does not have a wireless network card, it is necessary to consider purchasing a wireless adapter that allows connection to the eduroam2 wireless network. USB or PCIe adapters are sold at reasonable prices, depending on the needs. The purchase cost of the wireless adapter can be quickly absorbed by the fact of no longer having to pay the monthly payment for the cabled Internet service, which can be quite advantageous in the short to medium term.
Benefit from a better wireless connection for a game console or smart device
To enable your devices to benefit from a better connection on the UL_Visiteur_Guest2 network, simply provide us with the device's wireless MAC network address to pre-authorize it on the UL_Visiteur_Guest2 wireless network, which can be done quickly.
Please contact us if you need examples or additional information on this subject.