Internet
Reliable high-speed wireless Internet is available in all rooms.
Campus wireless network
All Université Laval students have automatic access to the university’s wireless network. This free service is provided by la Direction des Technologies de l'Information. It is designed for course and teaching related communications.
Speed can vary with the number of users on the system.
Procedure
For residents who have a game console or smart TV, it is possible to connect these types of devices to the UL_Visiteur_Guest2 wireless network by removing the speed limit for connecting devices to this usually speed-limited wireless network.
To do so:
- Provide us with the device's "wireless" MAC network address, which is usually found in the settings page, for example, take a picture of the screen.
- Contact us with the information or to obtain additional information about it.
- When you receive confirmation that this device's pre-authorization to the UL_Visitor_Guest2 wireless network is granted, attempt to connect to the UL_Visitor_Guest2 wireless network with the device.
The pre-authorization service with the UL_Visiteur_Guest2 wireless network is offered free of charge as well as access to the UL_Visiteur_Guest2 wireless network.
Wireless Adapter
For desktop computer users that don't have a wireless network connection option, it's necessary to consider purchasing a wireless adapter that allows connection to the eduroam2 wireless network. USB or PCIe adapters are available at reasonable prices, depending on your needs. Access to the eduroam2 wireless network is offered free of charge.
Contact Us if you need examples or additional information on this topic.
To be avoided
In order to ensure residents of the Residence Service have the best possible Internet accessibility via the wireless network provided free of charge by Laval University, we remind you that using a router or wireless repeater is prohibited by the Règlement sur l'utilisation responsable des technologies de l'information de l’Université Laval (PDF) (In French), line 4.2, article 3:
- 4.2.3 Les membres doivent agir de façon à ne pas nuire à l’accessibilité et à la performance des technologies de l’information de l’Université.
A personal router may be used with management approval only, and subject to certain technical restrictions. Contact us for more information.
Configuration
For assistance with wireless configuration, here are possible solutions:
- Configuring the eduroam2 wireless network
- Configuration for Android devices
- Configuration for Apple mobile devices
- Configuration for Windows devices
- Configuration for MacOS devices
Wireless network performance from your room
Is your wireless network performance adequate for your academic activities with your device outside your dorm room, for example elsewhere on campus, but seems inadequate only from your dorm room?
Contact Us, we will be happy to investigate it with you to try to find a solution. We are here to help you.
Cabled Internet Service
Cabled Internet service is no longer available for new subscriptions.
Imminent end of cabled Internet service in residences
We are currently finalizing the implementation of the eduroam 2 wireless network in the four residence halls. Once the coverage review process is complete, the decommissioning of the cabled Internet network is expected to follow shortly. As previously announced, all cabled Internet subscribers will be notified at least 30 days before the scheduled decommissioning date. From then on, the only Internet connection options offered in residences will be via the wireless network, either eduroam2 or UL_Visiteur_Guest2 for guests and individual devices.
Transition to Wireless Internet
To prepare for the end of cabled internet service in residences, we encourage you to use the eduroam2 wireless network now. Access to the eduroam2 wireless network is offered free of charge and often offers performance equivalent to or even better than wired internet service. See Campus wireless network section above for more information about this matter.