Reliable high-speed cable Internet is available in all rooms.

Campus wireless network 

All Université Laval students have automatic access to the university’s wireless network. This free service is provided by la DTI, the Direction des Technologies de l'Information. The network is designed for course- and teaching-related communications.

Speed can vary with the number of users on the system.


Using a wireless router or repeater

In order to ensure residents of the Residence Service have the best possible Internet accessibility via the wireless network provided free of charge by Laval University, we remind you that using a router or wireless repeater is prohibited by the Règlement sur l'utilisation responsable des technologies de l'information de l’Université Laval, line 4.2, article 3 :


4.2.3   Les membres doivent agir de façon à ne pas nuire à l’accessibilité et à la performance des technologies de l’information de l’Université.


If the performance of the wireless network seems inadequate in your room for your academic activities, contact us, we will be happy to look at it with you to try to find a solution. We are here to help you. A personal router may be used with management approval only, and subject to certain technical restrictions. Contact us for more information.

Cabled Internet

Cabled Internet is available in all rooms on subscription. The system is fast and reliable and provides the following advantages:

  • 11 Mbps or more download and upload connection always available
  • No connection or cancellation fees: no commitment

Important notice

The eduroam2 wireless network is now available in every room of all residence halls. Users of wired Internet service in residences are invited to consider adopting wireless technology since the wired Internet service of the Residence Service will eventually be decommissioned. No end date of service is planned at this time.

All cabled Internet service subscribers will be notified at least 30 days prior to the scheduled decommissioning date.

How to Subscribe

To subscribe, please fill the online form.

We will activate the network jack in your room on the first business day after receiving your subscription request.

Required Equipment and Software

  • Ethernet network interface card
  • Category 5e network cable long enough to reach the network jack

A cable is provided with the subscription.


  • $20 a month

Room Change

Please put your room keys in an envelope provided for this purpose and hand them in as early as possible. Your new jack will be activated on the first business day after your room change request is received and registered in our files.

End of Subscription

Your subscription will end on the scheduled date unless you extend it.

If you leave the residences before your subscription ends

There is no connection between your Internet subscription and the length of your lease. Your subscription will end automatically on the date your leave, with no cancellation fee.

Cancellation, Changes, and Technical Support

To cancel or change your subscription, or obtain technical support, please contact us: