Université Laval
Service des résidences

Preparing for Your Arrival

Here are some instructions to help you get here and get your bearings in the first days you’re at Université Laval.

Carte situant l'Université Laval à Québec

Arriving in Québec City
Jean Lesage International Airport (YQB)

Taxi and bus services are available to take you from Québec Jean Lesage International Airport to the Université Laval campus.

Bus

You can take public transit. The RTC (Réseau de Transport de la Capitale) provides a shuttle service, bus number 78.

The service runs only three times daily. When you board the bus, ask the driver for a transfer. When you get to the Les Saules terminal, you will have to take another bus (number 804, heading to Sainte-Foy) to get to Université Laval. The entire trip from the airport to the university takes about 40 minutes.

Taxi

Tell the driver to take you to Université Laval, Pavillon Alphonse-Marie-Parent, 2255 rue de l’Université.

Arriving in Montréal
Pierre Elliot Trudeau International Airport (YUL)

You can take a train or a bus to Québec City from Montréal’s Pierre Elliot Trudeau International Airport.

  • If you come by bus, get off at the Sainte-Foy station on Chemin des Quatre-Bourgeois. 
  • If you come by train, get off at the Sainte-Foy station on Chemin Saint-Louis.

For all the details on getting from Montréal to Québec City

Taking a taxi

To get to the Université Laval residences, ask for Pavillon Alphonse-Marie-Parent, 2255 rue de l’Université.

When you arrive on campus

September to April

Go to Reception & service desk.

Check in can be made outside of the opening hours by following instructions shown in the entrance of the building Alphonse-Marie-Parent.

sres@sres.ulaval.ca
418-656-5632 

May to September

Go to the Summer reception desk.

Checking in to your room

You'll need to produce photo ID to check in to your room. 

What happens when you arrive 

  1. The person in charge of welcoming residents gives you the keys to your room and to the main building entrance. Your room is assigned at this time.
  2. If an unpaid balance is showing in your file, you must pay it in full before checking in. You have in any case paid your first month’s rent.
  3. You get the paperwork on your stay. You’re asked to read through it over the next few days.
  4. You also get a swipe card for the laundry machines in the basement of your building.

Moving into your room

Cart loans

You can borrow a cart for moving in, at no charge. Just bring photo ID.

The number of carts available is limited, so loans are for three hours only. To borrow a cart, ask the housekeeping staff or go to the Reception & service desk.

If you have a cart or hand truck of your own you can bring, we recommend that.

Appliance and equipment rentals

Certain items for your room, such as refrigerators, microwaves, and TVs, are also available for rent. 
To do so, contact Location Polar Rentals.

Cardboard boxes

Please fold up your cardboard boxes when you’re finished and wait 24 hours before you leave them next to the garbage containers on your floor or the big recycling bins in the basement of your building. 

Telephone and voice mail 

Your voice mail will be activated within 48 business hours of your room being registered in your name. 

You can check the voicemail user guide.

Make long-distance and international calls from your room either with a calling card or through Charitel. 

If something is broken or doesn’t work

If you notice something broken or that doesn’t work in your room, report it right away so we know you’re not responsible for it.

Go to Reception & service desk or call 400077.

Bedding

Please note

The Residence Office does not provide bedding or pillows, even if you arrive late in the day or at night. You can rent bedding at Reception & service desk.